RE/MAX

Reviews

• ★ ☆ ☆ ☆ ☆
  Due to an outstanding experience with a REMAX agent in our home town, we opted to have the agent refer us to a REMAX office in Florida for the sale of our vacation home. The experience was such a flawless transaction, it only made sense to stay with REMAX. Unfortunately it was the worse experience we have ever had. Take it for what it's worth, we had just purchased 2 properties in Florida in 2013 with an agent that we located on line. She too provided an outstanding service. All communication was done via phone and emails. When we narrowed our search, the agent scheduled viewing appointments for us that accommodated a weekend trip to Florida. Both sales of properties were completed upon our return back home. So being out of state and purchasing properties is not a difficult task. It all depends on the agent and her commitment to the customer. We were sorry to hear this agent was working in a different industry and sorry we did not use the referrals she provided. It is sad that we had to hire an attorney to represent our interest. When an agent calls and emails you after your property is listed only a week and tells you to lower the price, an alarm should go off on what to expect going forward. Honesty and Integrity, Professionalism, Tenacity, Listening, and Commitment were not qualities we found in this agent. At least one of the qualities would have been nice. Instead we got arrogance! Having an agent email you non stop to like them on FaceBook or hook up with them on Linkedin after providing such an awful experience makes me wonder about their integrity or lack of. I wish I could provide a listing of things that took place throughout the sale but I may still file a complaint with the Florida Real Estate Commission. Even though we all read reviews, we have the opportunity to meet with someone and make our own decision. But those meet and greets do not always turn out to be what you initially thought once the contract is signed. In addition to the misconduct we experienced, it would have been nice if the agent and broker kept their commitment to the agent that referred us. Instead greed took over. Shame on this agent and the broker for their actions. Using this agent and broker is like buying a car without a warranty!
  By Fran Maria, March 16, 2018
• ★ ★ ★ ★ ★
  The RE/MAX Sterling team is a joy to deal with. The service and professionalism of the whole office and my experience with them was outstanding. I would recommend anyone use RE/MAX Sterling when you are in the market to buy or sell your home. A huge thanks to everyone in the office! Jami and Lazaro are AWESOME!!!!!!
  By Steven Hinzman, April 27, 2017

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